Privacy Policy
Privacy Policy
Kotohira Bus Co., Ltd. (hereinafter referred to as “the Company”) recognizes that clearly defining the philosophy of personal information protection and appropriately handling personally identifiable information (personal information) is a social responsibility in the operation of our transportation and travel services. Based on the following points, we will protect, maintain, and respect the personal information we hold.
- Responsibility and Management The Company will appoint a practical manager for each department that handles personal information to ensure appropriate management of personal information.
- Purpose of Use When acquiring personal information, the Company will clarify the purpose of use and acquire personal information within the necessary scope to achieve that purpose. Measures will be taken to prevent use for purposes other than those specified.
- Use Within Scope The Company will limit the use of personal information to the necessary scope to achieve the intended purpose. If it becomes necessary to use personal information beyond this scope, the Company will obtain the individual's consent unless permitted by law.
- Provision to Third Parties The Company will provide personal information within the necessary scope to achieve the intended purpose. Except with consent or as permitted by law, the Company will not disclose or provide the collected personal information to third parties. Additionally, when outsourcing investigations, repairs, etc., to third parties, the Company will obligate the contractor to manage personal information appropriately through contracts.
- Inquiries and Complaints The Company will establish a “Personal Information Consultation Office” to handle inquiries and complaints regarding the personal information it holds. Requests for disclosure, correction, deletion, or suspension of use of personal information will be accepted and dealt with reasonably.
- Security Measures The Company will implement strict information security measures to prevent and correct risks such as unauthorized access to personal information, loss, destruction, falsification, or leakage of personal information.
- Compliance and Review The Company will comply with laws, guidelines, and other norms related to personal information protection. The efforts outlined in the above points will be reviewed and improved as necessary.
Established: December 1, 2017
Last Revised: February 1, 2019
Kotohira Bus Co., Ltd. CEO: Taijiro Kusunoki
Personal Information Protection and Complaint Consultation Office
Personal Information Protection and Complaint Consultation Office Kotohira Bus Co., Ltd. Personal Information Protection Manager
TEL：0877-73-3331 FAX：0877-73-5946 E-mail: info@kotobus.com
Certified Personal Information Protection Organization
Japan Institute for Promotion of Digital Economy and Community (JIPDEC) Personal Information Protection Complaint Consultation Room
Phone Number:03-5860-7565 Toll-Free:0120-700-779(Weekdays 9:30-12:00, 13:00-16:30)
Handling of Personal Information
1.Announcement of Purpose of Use
In accordance with Article 18, Paragraph 1 of the Act on the Protection of Personal Information, the Company announces that it will use personal information entrusted by customers within the scope of the following purposes:
| Personal Information Handled | Retained Personal Data |
Purpose of Use |
|---|---|---|
|
Applicable |
|
|
Not Applicable |
|
|
Applicable |
|
|
Applicable |
|
|
Applicable |
|
|
Applicable |
|
※ For matters not listed above, the purpose of use and contact information will be clearly indicated when personal information is obtained. Personal information will not be used beyond the scope of the stated purpose without the customer’s consent.
2.Provision of Personal Information to Third Parties
The Company will provide personal information entrusted by customers to the extent necessary for arranging travel services or insurance procedures under the travel contract as follows:
- Recipients
Passenger transportation providers, accommodations, insurance companies, etc. - Personal Information Provided
Customer's name, gender, age, address, contact information (phone number, email address, mobile phone number, etc.) - Means or Method of Provision
Email, telephone, fax
3.Outsourcing the Handling of Personal Information
The Company may outsource the handling of personal information within the necessary scope to achieve the purpose of use.
4.Requests for Disclosure, etc. of Retained Personal Data and Inquiries about Personal Information
The Company will respond to requests from the individual for notification of purpose, disclosure, correction, addition or deletion, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information provided. Please contact the following [Consultation Office] for requests for disclosure, etc. Detailed information will be provided separately.
【Consultation Office】
Kotohira Bus Co., Ltd. Personal Information Protection Manager
TEL：0877-73-3331 FAX：0877-73-5946 E-Mail: info@kotobus.com
5.Voluntary Provision of Personal Information
Providing personal information is voluntary; however, if not provided, the Company may not be able to respond to inquiries.
6.Obtaining Personal Information in a Manner Not Easily Recognized by the Individual
The Company’s website uses cookies for session management.
7.Security Measures
The Company will take security measures to prevent and rectify risks such as leakage, loss, or damage of personal data and specific personal information. For details on specific security measures, please refer to "Security Measures".
8.The Company is a subject business operator of the following certified personal information protection organization based on Article 47 of the Act on the Protection of Personal Information:
【Japan Institute for Promotion of Digital Economy and Community (JIPDEC)】
1-9-9 Roppongi, Minato-ku, Tokyo 106-0032 Roppongi First Building
Personal Information Protection Complaint Consultation Room
TEL：0120-700-779
Personal Information Protection and Complaint Consultation Office
1045-1 Gojo, Kotohira-cho, Nakatado-gun, Kagawa Prefecture 766-0003 Kotohira Bus Co., Ltd. Personal Information Protection Manager
TEL：0877-73-3331 FAX：0877-73-5946 E-mail: info@kotobus.com